The Supreme Court has ruled that consumer forums can enforce all their orders like civil court decrees, ending an 18-year gap caused by a 2002 amendment. The judgment ensures consumers get real justice and not just “paper victories.”
The Mumbai Consumer Court has ruled against SpiceJet for negligent behavior, ordering the airline to pay Rs 25,000 to a senior citizen. The airline issued incorrect tickets during flight rescheduling in 2020, causing mental distress and financial loss to the passenger. The case highlights the legal responsibility of service providers.
A Bengaluru court ruled that Fala Holidays must refund Rs 1.5 lakh, plus interest and compensation to Hafeez Pasha, misled by a fake lucky draw offer. After persistent pressure to buy a costly membership without service, Pasha sought justice through the Consumer Disputes Redressal Commission, which found the company guilty of unfair practices.
A PIL in the Kerala High Court challenges the arbitrary pricing of multiplex movie tickets, highlighting consumer exploitation through dynamic pricing models without regulatory oversight. Filed by Advocate Manu Nair, the petition argues for government intervention under existing cinema laws, citing disparities with other Indian states that have implemented price controls. A hearing is scheduled for July 1.
