Bank’s Lien Can’t Touch A Widow’s Insurance Money: Allahabad HC Orders SBI To Refund Rs 17.29 Lakh Taken For Late Husband’s Loan

A bank’s “paramount right of set-off and general lien” over a borrower’s accounts does not extend to life-insurance proceeds received by his widow on his death, the Allahabad High Court held prima facie, ordering SBI to refund Rs 17.29 lakh it had recovered from a widow’s account towards her late husband’s personal loan. Prayagraj: The […]

No Charges On UPI Payments Up To Rs 2,000, RuPay Debit Cards: Centre Notifies Statutory Ban Under Section 10A

The Centre has notified that no bank or payment system provider may impose any charge, directly or indirectly, on either the payer or the recipient for payments made through RuPay debit cards and UPI transactions up to Rs 2,000, exercising a newly-inserted power under the Payment and Settlement Systems Act. New Delhi: The Central Government […]

No Bill For A Decade: Supreme Court Junks Power Utility’s Rs 57 Lakh Demand As Time-Barred Under Section 56(2)

The Supreme Court has dismissed an electricity distribution company’s appeal over a Rs 57.74 lakh minimum-consumption demand raised in 2007 for a 1998 period, holding the claim time-barred, and reaffirming that a power utility cannot recover dues by disconnection beyond the two-year limitation under Section 56(2) of the Electricity Act. New Delhi: The Supreme Court […]

Possession Does Not End Rights, Homebuyer Can Seek Compensation for Delayed Delivery: Supreme Court

The Supreme Court ruled that homebuyers can approach consumer forums for compensation over delayed possession even after taking flat possession. The Court set aside the NCDRC order and held that arbitration clauses cannot prevent buyers from seeking remedies against real estate developers for deficient services.

Wrong Camera Delivered?: Consumer Court Orders Amazon To Pay Rs.4.68 Lakh Compensation

The Darjeeling District Consumer Commission has directed Amazon Seller Services and a seller to pay Rs 4.68 lakh compensation to a customer over delivery of the wrong camera model. The ruling highlights e-commerce platform liability and questions the intermediary defence used by online marketplaces.

Mandatory Service Charge Without Consent Is Illegal: Lawyer Wins Rs.15,000 After Challenging Rs.151 Restaurant Fee

The Jalandhar Consumer Commission directed a restaurant to pay Rs 15,000 compensation to a lawyer after finding that a mandatory service charge of Rs 151.53 was added without consent. The forum held that such automatic charges amount to an unfair trade practice.

PIN Code Missing Is No Excuse: Consumer Court Fines Postal Department for 62-Day Delay in Delivering Money Order to Widow

The Consumer Commission in Chhatrapati Sambhajinagar held postal authorities liable for delaying money transfer to an 80-year-old retired man’s widowed sister. The Commission ordered Rs 3,000 compensation and Rs 2,000 costs for hardship caused.

Paid For Airtel 5G, Got Only ‘E’ Network: Consumer Wins Rs 592 Recharge Refund And Compensation

A consumer court ordered Airtel to refund Rs.592 and pay Rs.5,000 compensation after a customer paid for 5G services that were never provided. Rejecting Airtel’s defence, the court noted the company failed to prove it had ever personally verified the complainant’s handset.

Constitutes Unfair Trade Practice: Consumer Commission Orders KSBC To Pay Rs.25,000 Compensation For Charging Rs 10 extra For Beer Bottle

The Pathanamthitta Consumer Commission directed KSBC to compensate a customer for charging more than the printed MRP on a beer bottle. Holding the practice to be an unfair trade practice and deficiency in service under the Consumer Protection Act, the Commission awarded refund, compensation, and costs totaling Rs 25,000.