The District Consumer Disputes Redressal Commission (East), Delhi held Star Health and Allied Insurance Co. Ltd. liable for deficiency in service after wrongly rejecting Anuradha Narang’s health insurance claim, ruling that incidental diagnoses cannot justify denial when treatment was for a covered illness.
The Central Consumer Protection Authority fined China Gate Restaurant Private Limited Rs 50,000 for adding service charges by default at its Bora Bora outlets in Mumbai. The CCPA held the practice illegal and ordered the restaurant to change its billing system and ensure proper consumer grievance redressal.
