An Rs 18 carry bag on a bill of Rs 1,435 has failed to make out an unfair trade practice, with the Uttarakhand State Consumer Commission holding that no law requires shopkeepers to give free carry bags and that the customer bought the bag of his own will. Dehradun: A customer who accused Vishal Mega […]
Rs 10,574 back with 7 percent interest, and Rs 10,000 more as compensation and costs: a Delhi consumer commission has held Flipkart answerable for a parcel that held soap and not a Realme phone, and has refused to accept that a marketplace is only an intermediary. New Delhi: A buyer who alleges that her Realme […]
Why is Air India liable for a charge it had itself called refundable? Because the Chandigarh District Consumer Commission saw no proof that the refund the airline acknowledged was ever made, and held that to be deficiency in service. Chandigarh: Air India must return USD 500 (Rs 31,440), the fee a passenger paid to reschedule […]
A marketplace label did not save Amazon: the Bhopal Consumer Commission has directed Amazon to refund the price of a Samsung laptop with 9 percent interest and to pay compensation, holding that an OTP, by itself, does not prove the laptop reached the buyer. Bhopal: The buyer alleged that a sealed parcel delivered in place […]
Paying members of sports clubs are consumers under the Consumer Protection Act, the Gujarat State Consumer Disputes Redressal Commission has held, setting aside the dismissal of a lifetime member’s complaint over the termination of his membership of the Surat District Cricket Association. Ahmedabad: The Gujarat State Consumer Disputes Redressal Commission has held that members of […]
A bus bought for Rs 16 lakh began overheating within about two months, and its engine seized. The Belagavi Consumer Commission has now ordered Force Motors and its dealer to replace the bus or else refund Rs 15 lakh with interest. Belagavi: Partly allowing the complaint of a driver whose newly bought Force Motors Citiline […]
