The J&K State Consumer Commission has dismissed a Rs 35 lakh insurance claim for house damage in February 2015, holding that the complainants suppressed the surveyor’s visit and did not come with clean hands.
PNB customers in Greater Noida allege Rs 35 crore vanished from their accounts; here are the legal remedies, from the RBI Ombudsman to consumer commissions and criminal complaints.
Holding the insurer to the conditions and warranties of the policy, the South Mumbai Consumer Commission Dismisses Rs 5.67 Crore Fire Insurance Claim made by the operator of the 1Above restaurant at Kamala Mills over the December 2017 fire. Mumbai: A claim of Rs 5,67,25,045 for losses in the fire of December 29, 2017 at […]
Two hundred and fifty days late, but not too late: the Delhi State Consumer Commission has accepted that treatment for clinical depression after a husband’s death was sufficient cause to excuse the delay in filing a health insurance complaint. New Delhi: A widow’s health insurance complaint, thrown out by a District Commission as time-barred, will […]
The 2011 substitution put a cap in Section 15 but gave no remedy with it, and the Jammu and Kashmir and Ladakh High Court has held that pre-2019 consumer claims above Rs 50 lakh are maintainable before the State Consumer Disputes Redressal Commission, the upper pecuniary limit being unlimited. Jammu and Kashmir: Holding that pre-2019 […]
Why is Air India liable for a charge it had itself called refundable? Because the Chandigarh District Consumer Commission saw no proof that the refund the airline acknowledged was ever made, and held that to be deficiency in service. Chandigarh: Air India must return USD 500 (Rs 31,440), the fee a passenger paid to reschedule […]
A marketplace label did not save Amazon: the Bhopal Consumer Commission has directed Amazon to refund the price of a Samsung laptop with 9 percent interest and to pay compensation, holding that an OTP, by itself, does not prove the laptop reached the buyer. Bhopal: The buyer alleged that a sealed parcel delivered in place […]
The Central Consumer Protection Authority has fined Britannia Rs 1 lakh over its 100% Whole Wheat Bread claim, noting the bread declares 62% wheat flour, and has ordered the advertisements withdrawn.
The Supreme Court has held that banks must verify construction before releasing milestone loans, and that a homebuyer cannot be refunded money the lender paid the builder and he never repaid. New Delhi: The Supreme Court has upheld a finding that a bank was deficient in service for releasing a housing loan to a builder […]
Does a killing planned by gangsters stop being an accident for an insurer? Not necessarily: murder by gangsters can be accidental death for insurance claims, the Punjab State Consumer Disputes Redressal Commission has held, and LIC must pay the double accident benefit under four policies. Chandigarh: A District Commission order has been set aside by […]
