Over Promotional Claims And A Biotin Shortfall: FSSAI Files Three Adjudication Cases Against Nestle India On Infant-Nutrition Products

India’s food regulator has filed three adjudication cases against Nestle India over its infant-nutrition products. The FSSAI flagged promotional claims on NAN Excella Pro Stage 1 (relating to ‘5HMOs’ and ‘Whey Protein’) and Lactogen Pro 1 (describing whey protein as easy to digest), and found a follow-up formula sample non-conforming on biotin content after re-analysis. These are adjudication proceedings; no penalty has been imposed and Nestle is yet to be heard.

Listing Drone Jammers Without Disclosing They Need Government Licences Conceals Material Information: CCPA Fines E-Commerce Platform Xboom Rs 10 Lakh

The Central Consumer Protection Authority has imposed the maximum first-contravention penalty of Rs 10 lakh on the e-commerce platform Xboom for listing and advertising anti-drone systems, drone jammers and GPS jammers, restricted equipment whose possession and use require government licences, without disclosing the licensing regime or the penal consequences of unauthorised use. The Authority held that concealing this attracted the misleading-advertisement and unfair-trade-practice provisions of the Consumer Protection Act, and rejected the platform’s ‘enquiry-based model’ defence.

PIN Code Missing Is No Excuse: Consumer Court Fines Postal Department for 62-Day Delay in Delivering Money Order to Widow

The Consumer Commission in Chhatrapati Sambhajinagar held postal authorities liable for delaying money transfer to an 80-year-old retired man’s widowed sister. The Commission ordered Rs 3,000 compensation and Rs 2,000 costs for hardship caused.

Dead Fly In Biryani!!: Consumer Commission Orders Compensation  And Ten Free Plates For Customer

The Puducherry Consumer Commission held a restaurant guilty of deficiency in service after a customer found a dead fly in a plate of biryani. The Commission ordered compensation for mental distress and directed the restaurant to provide ten plates of fresh Hyderabadi chicken biryani free of cost.

Doctor’s Legal Heirs Can Be Sued for Medical Negligence Even After His Death: Supreme Court

The Supreme Court held that legal heirs of a doctor accused of medical negligence may be impleaded and proceeded against even after the doctor’s death. The court settled the decades-old legal dispute.

Big Relief for Salman Khan as NCDRC Stays Warrants in Misleading Advertisement Dispute, Seeks Detailed Records From Commission

The National Consumer Disputes Redressal Commission stayed execution of bailable warrants issued against Salman Khan in a misleading advertisement complaint. The Commission also sought complete records, including contempt proceedings under the Consumer Protection Act, 2019.

Unfair Trade Under Consumer Protection Law: CCPA Bars Hotels, Restaurants from Adding LPG, Fuel Charges

The Central Consumer Protection Authority directed hotels and restaurants not to impose LPG or fuel surcharges by default, calling it unfair trade. The regulator clarified such input costs must be included in menu prices, not charged separately to customers.

Consumer Forum Cannot Decide Banking Disputes Involving Fraud, Forgery: Supreme Court On Bank Deposit Cases

The Supreme Court of India ruled consumer forums cannot decide fraud or forgery disputes in banking transactions like unauthorized fixed deposit pledges. Justices PS Narasimha and Manoj Misra said such cases belong in civil or criminal courts.

Encourages Defensive Medical Practice: Plea Filed in Supreme Court to Exempt Doctors from Consumer Protection Act

Today, On 10th February, A plea has been filed in the Supreme Court seeking to exclude doctors from liability under the Consumer Protection Act. The petition claims applying consumer law to medical services encourages defensive medical practice and says better mechanisms exist to assess negligence.