The Darjeeling District Consumer Commission has directed Amazon Seller Services and a seller to pay Rs 4.68 lakh compensation to a customer over delivery of the wrong camera model. The ruling highlights e-commerce platform liability and questions the intermediary defence used by online marketplaces.
The Pathanamthitta Consumer Commission directed KSBC to compensate a customer for charging more than the printed MRP on a beer bottle. Holding the practice to be an unfair trade practice and deficiency in service under the Consumer Protection Act, the Commission awarded refund, compensation, and costs totaling Rs 25,000.
Today (12th March): The National Consumer Disputes Redressal Commission (NCDRC) dismissed the Indian government’s complaint against Nestlé India regarding the safety of Maggi noodles. The complaint, filed in 2015, alleged impermissible lead levels and unfair trade practices. However, the NCDRC cited a report from CFTRI confirming permissible lead levels, leading to the complaint’s dismissal.
