A Bengaluru court ruled that Fala Holidays must refund Rs 1.5 lakh, plus interest and compensation to Hafeez Pasha, misled by a fake lucky draw offer. After persistent pressure to buy a costly membership without service, Pasha sought justice through the Consumer Disputes Redressal Commission, which found the company guilty of unfair practices.
A Kerala Consumer Court has ordered Southern Railway to pay Rs 52,500 to five passengers who missed their temple pilgrimage due to a train delay. The court criticized the Railway’s service and emphasized the need for public transport improvements. The delay was not justified, and the passengers deserved compensation for their distress.
The District Consumer Disputes Redressal Commission in Lucknow ruled against Vishal Mega Mart for unfair trade practices after they charged a customer Rs. 18 for a carry bag without consent. The store must refund the amount, pay interest, and compensate the customer for harassment, highlighting the importance of customer approval in such charges.
A Bengaluru court fined Tonique for charging a customer for a carry bag that had the store’s branding. The court called the act “unprofessional and unfair,” stating that customers should not be made to pay for unsolicited advertising. Tonique was also directed to pay Rs. 5,000 as compensation to the customer.
