Bangalore Consumer Court orders Lenskart to refund and compensate an elderly couple after denying repair of faulty glasses under warranty. The case highlights the need for ethical service and consumer awareness.
A Kerala Consumer Court has ordered Southern Railway to pay Rs 52,500 to five passengers who missed their temple pilgrimage due to a train delay. The court criticized the Railway’s service and emphasized the need for public transport improvements. The delay was not justified, and the passengers deserved compensation for their distress.
The District Consumer Disputes Redressal Commission in Lucknow ruled against Vishal Mega Mart for unfair trade practices after they charged a customer Rs. 18 for a carry bag without consent. The store must refund the amount, pay interest, and compensate the customer for harassment, highlighting the importance of customer approval in such charges.
A Bengaluru court fined Tonique for charging a customer for a carry bag that had the store’s branding. The court called the act “unprofessional and unfair,” stating that customers should not be made to pay for unsolicited advertising. Tonique was also directed to pay Rs. 5,000 as compensation to the customer.
The Madhya Pradesh High Court emphasized that time is a valuable resource while hearing a PIL against long advertisements before movies in cinemas. The court urged authorities to engage in meaningful discussions with all stakeholders to address the concern. The plea argued that extended ad durations cause inconvenience to viewers. The court’s remarks highlight the need for a balanced approach to advertising in movie theaters.