The Darjeeling District Consumer Commission has directed Amazon Seller Services and a seller to pay Rs 4.68 lakh compensation to a customer over delivery of the wrong camera model. The ruling highlights e-commerce platform liability and questions the intermediary defence used by online marketplaces.
The Pathanamthitta Consumer Commission directed KSBC to compensate a customer for charging more than the printed MRP on a beer bottle. Holding the practice to be an unfair trade practice and deficiency in service under the Consumer Protection Act, the Commission awarded refund, compensation, and costs totaling Rs 25,000.
The District Consumer Disputes Redressal Commission (East), Delhi held Star Health and Allied Insurance Co. Ltd. liable for deficiency in service after wrongly rejecting Anuradha Narang’s health insurance claim, ruling that incidental diagnoses cannot justify denial when treatment was for a covered illness.
