Physics Wallah Penalised: Consumer Court Orders Rs.50K Compensation for Denying Student Access to Paid NEET Coaching

The Baramulla Consumer Commission held Physics Wallah guilty of service deficiency for denying NEET course access despite payment, ordering refund of Rs 35,000, Rs 50,000 compensation for academic loss, and Rs 10,000 litigation costs to the affected student

Insurance Companies Cannot Deny Valid Claims by Wrongly Using Exclusion Clauses: District Commission Slams Insurer for Deficiency in Service

The District Consumer Disputes Redressal Commission (East), Delhi held Star Health and Allied Insurance Co. Ltd. liable for deficiency in service after wrongly rejecting Anuradha Narang’s health insurance claim, ruling that incidental diagnoses cannot justify denial when treatment was for a covered illness.

Court Registry Not a ‘Service Provider’, Consumer Forum Has No Power to Review Judicial Administration: Mumbai Consumer Commission

The South Mumbai Consumer Commission ruled that court registries do not provide commercial services under consumer law. It held that delays in supplying certified copies relate to judicial administration and cannot be examined by consumer forums.

Courts Aren’t Commercial Enterprises, Says Consumer Commission While Dismissing Case Against Court Registrar

The District Consumer Disputes Redressal Commission has ruled that courts do not qualify as commercial service providers, dismissing a law graduate’s complaint against the Bombay Court Registrar over delayed certified copies of proceedings.

Tailor’s Delay Caused Mental Anguish: Consumer Court  Fines Tailor Rs 7,000 for Not Stitching Blouse on Time

An Ahmedabad consumer court fined a tailor Rs 7,000 for failing to deliver a blouse on time for a family wedding. The court held that the delay caused mental distress and amounted to a clear deficiency in service.

Flipkart, TV Manufacturer Found Guilty of Deficiency in Service Over Defective Product Sale

The Mumbai Consumer Commission found Flipkart and Thomson TV guilty of selling a defective television and failing to address the customer’s complaints. The commission ruled that both companies are jointly responsible, ordering a full refund of Rs 13,999, compensation for mental distress, and covering litigation costs, collectively amounting to Rs 20,000.

Chandelier Mishap| Mumbai Hotel Ordered to Pay Rs 2.7 Lakh for Disrupted Wedding

A Mumbai woman awarded Rs 2.7 lakh compensation after a chandelier fell during her wedding at JW Marriott, causing distress and injuries. The hotel’s negligence was found to be responsible, leading to a ruling of deficiency in service. Despite an offer of partial refund, legal action resulted in the compensation being granted.

Consumer Commission Orders Honda to Replace Motorcycle Over Manufacturing Defect

The Consumer Commission has directed Honda to replace a motorcycle due to a manufacturing defect, marking a significant decision in consumer rights advocacy. The ruling came despite the absence of an expert report, with the Commission’s coram, comprising presiding member Milind S Sonawane, and members Nisha A Chavhan and Nagesh C Kumbre, pointing to the […]