Delhi High Court questioned restaurants for levying service charges despite already charging above MRP for food and drinks. The bench said ambience and service are included in the inflated prices, calling the extra charge unfair.
The Mumbai Consumer Commission found Flipkart and Thomson TV guilty of selling a defective television and failing to address the customer’s complaints. The commission ruled that both companies are jointly responsible, ordering a full refund of Rs 13,999, compensation for mental distress, and covering litigation costs, collectively amounting to Rs 20,000.
A Bhopal restaurant was fined Rs 8,000 by the Consumer Forum for illegally charging Rs 1 GST on a water bottle priced at Rs 20. The forum ruled this as an unfair trade practice after a four-year legal dispute initiated by a customer who objected to the overcharge. Consumers are protected against such practices.
The District Consumer Disputes Redressal Commission in Lucknow ruled against Vishal Mega Mart for unfair trade practices after they charged a customer Rs. 18 for a carry bag without consent. The store must refund the amount, pay interest, and compensate the customer for harassment, highlighting the importance of customer approval in such charges.
Today (22nd April): The Supreme Court set aside the NCDRC’s order involving Yash Raj Films and the song “Jabra Fan.” The dispute arose when a consumer sought compensation for the song’s absence in the movie “Fan.” YRF successfully argued that the consumer did not qualify as a consumer and had publicly disclosed the song’s exclusion before the movie’s release.
