A Delhi consumer commission held India Cakes Private Limited guilty of service deficiency for failing to deliver a birthday cake for a woman’s grandmother. It also noted the company refused a refund, falsely claiming a previously attempted delivery.
The Delhi High Court directed the Delhi government to frame a policy within four months for speedy refund of court fees after dispute settlements, observing that the absence of a codified mechanism causes unnecessary hardship and procedural delays for litigants seeking refunds under the Court Fees Act.
