The Supreme Court has expressed serious concern over steep and unpredictable airfare hikes during festivals, calling it exploitation of passengers. The Court has sought responses from the Centre and DGCA on regulating airfare pricing and protecting consumer rights.
A Kerala Consumer Court has ordered Southern Railway to pay Rs 52,500 to five passengers who missed their temple pilgrimage due to a train delay. The court criticized the Railway’s service and emphasized the need for public transport improvements. The delay was not justified, and the passengers deserved compensation for their distress.