A Bengaluru court fined Tonique for charging a customer for a carry bag that had the store’s branding. The court called the act “unprofessional and unfair,” stating that customers should not be made to pay for unsolicited advertising. Tonique was also directed to pay Rs. 5,000 as compensation to the customer.
The District Consumer Disputes Redressal Forum in Thiruvallur found a Scan Centre in Chennai liable for medical negligence in administering an overdose of anesthesia during an MRI scan, resulting in the patient’s cardiac arrest and brain death. The court ordered the Scan Centre to compensate the deceased patient’s family with Rs 15 lakh and Rs 10,000 for litigation expenses.
Monday(on 22nd April),The West Bengal State Consumer Commission fined a retailer Rs.30,000 for selling counterfeit whey protein on Flipkart and ordered a Rs.6,524 refund to the buyer. The retailer failed to contest the claim, and evidence clearly established the sale of a counterfeit product. This ruling emphasizes the importance of prioritizing product authenticity and consumer rights in e-commerce.
