Insurance Companies Cannot Deny Valid Claims by Wrongly Using Exclusion Clauses: District Commission Slams Insurer for Deficiency in Service

The District Consumer Disputes Redressal Commission (East), Delhi held Star Health and Allied Insurance Co. Ltd. liable for deficiency in service after wrongly rejecting Anuradha Narang’s health insurance claim, ruling that incidental diagnoses cannot justify denial when treatment was for a covered illness.

JUSTICE BV NAGARATHNA

Justice BV Nagarathna, born on 30-10-1962, assumed office in the Supreme Court of India on 31-08-2021. With 68 authored judgments, notable cases include Bilkis Yakub Rasool v Union of India and Vivek Narayan Sharma v Union of India. She is celebrated for pioneering women’s representation in the judiciary.