Delhi High Court questioned restaurants for levying service charges despite already charging above MRP for food and drinks. The bench said ambience and service are included in the inflated prices, calling the extra charge unfair.
Today, On 28th March, The Delhi High Court ruled that service charges on food bills are voluntary and cannot be imposed mandatorily by restaurants. The court emphasized that customers have the right to choose whether to pay the charge. It rejected any practice of forcing diners to bear additional costs. This decision reinforces consumer rights in the hospitality sector.
