The Jalandhar Consumer Commission directed a restaurant to pay Rs 15,000 compensation to a lawyer after finding that a mandatory service charge of Rs 151.53 was added without consent. The forum held that such automatic charges amount to an unfair trade practice.
WhatsApp has filed a petition in the Allahabad High Court against a ruling by the Uttar Pradesh State Consumer Commission, which allowed a consumer complaint regarding a service disruption to proceed in Indian courts. The high court has put the proceedings on hold until further notice, with the next hearing scheduled for July.
