The South Delhi District Consumer Disputes Redressal Commission directed Apple India to pay Rs 1 lakh compensation after a consumer failed to trace his stolen Apple iPhone using the Find My feature despite it showing the device remained “findable”.
The District Consumer Commission-II, South Delhi ordered Malaysia Airlines to refund Rs 65,802 with interest for cancelled COVID-era tickets. MakeMyTrip was penalised for deficient service and misleading assurances after the consumer was shuttled between both companies for refunds.
The District Consumer Commission, New Delhi, held IRCTC guilty of serving unhygienic food after a passenger found a dead worm in Veg Biryani on the Poorva Express. The Commission said IRCTC is “expected to maintain standards” and awarded Rs 25,000 as compensation.
Dr Lal Pathlabs has been found guilty of medical negligence after incorrectly reporting a patient’s urea levels, which led to unnecessary hospitalization and distress. The Delhi State Consumer Disputes Redressal Commission upheld a previous ruling and compensation of ₹3.5 lakh, emphasizing that labs cannot evade responsibility for such errors.
The Delhi State Consumer Disputes Redressal Commission (SCDRC) upheld a Rs 5 lakh penalty imposed on Airtel for harassing a customer with phone calls and disconnecting his services over unpaid dues, despite the amount having been duly paid.
