The District Consumer Commission, New Delhi, held IRCTC guilty of serving unhygienic food after a passenger found a dead worm in Veg Biryani on the Poorva Express. The Commission said IRCTC is “expected to maintain standards” and awarded Rs 25,000 as compensation.
Dr Lal Pathlabs has been found guilty of medical negligence after incorrectly reporting a patient’s urea levels, which led to unnecessary hospitalization and distress. The Delhi State Consumer Disputes Redressal Commission upheld a previous ruling and compensation of ₹3.5 lakh, emphasizing that labs cannot evade responsibility for such errors.
