A Delhi consumer commission held India Cakes Private Limited guilty of service deficiency for failing to deliver a birthday cake for a woman’s grandmother. It also noted the company refused a refund, falsely claiming a previously attempted delivery.
A Bengaluru consumer court ordered Dilmil Matrimony to pay Rs. 60,000 to Vijaya Kumar for failing to provide a suitable match for his son despite receiving Rs. 30,000. The court found the site did not fulfill its obligations or demonstrate effort in service, constituting unfair trade practices and a breach of consumer trust.