A Kerala Consumer Court said restaurants need not give free gravy with porotta and beef fry. It rejected a journalist’s Rs.1 lakh claim for emotional distress after a restaurant refused to serve extra gravy.
Today, On 28th March, The Delhi High Court ruled that service charges on food bills are voluntary and cannot be imposed mandatorily by restaurants. The court emphasized that customers have the right to choose whether to pay the charge. It rejected any practice of forcing diners to bear additional costs. This decision reinforces consumer rights in the hospitality sector.
The Supreme Court ruled that a borrower does not qualify as a consumer under the Consumer Protection Act if the loan is taken for profit-making purposes. A bench comprising Justices Sudhanshu Dhulia and Prashant Kumar Mishra made this observation while hearing an appeal by the Central Bank of India against a decision of the National Consumer Disputes Redressal Commission (NCDRC). The ruling clarifies the scope of consumer rights in financial transactions.
Today, On 20th December, The Supreme Court set-aside the NCDRC’s 2008 decision that limited credit card interest rates to 30%. The NCDRC earlier criticized banks for charging high rates of 36% to 49% on overdue payments. The Supreme Court’s ruling will affect how banks set interest on credit card dues. This decision shows a change in financial regulation policies.
The Supreme Court observed Today (Sept 11) that it was an important issue and posted the matter for hearing on September 18. The Court was hearing a batch of appeals against several decisions of the National Consumer Disputes Redressal Commission (NCDRC), all of which raised a common question of law.
The Supreme Court of India has ruled that real estate developers must obtain both a completion certificate and a fire safety clearance before offering possession of a flat, deeming it illegal to do otherwise. This landmark decision reinforces homebuyers’ rights by ensuring developers are accountable for securing all necessary approvals.
The Supreme Court ruling ensures no coercive action by banks or builders against NCR home buyers for EMI payments. Home buyers, affected by illegal loan disbursements, sought relief after the Delhi High Court dismissed their petitions. The decision is expected to impact the NCR’s real estate landscape and reflects the judiciary’s concern for home buyers.
The Supreme Court directed Mercedes to refund Rs. 36 lakh to M/s Controls and Switchgear Company Limited for selling a defective car. The court upheld the decision of the National Consumer Disputes Redressal Commission, citing the discomfort and inconvenience caused to the respondent and the lack of evidence from Mercedes to support its claims.
The Apex Court suggested Today (May 14th) a review of its 1996 ruling regarding the application of the Consumer Protection Act to medical professionals. Previously the court had determined that services provided by doctors fall under the Act if payment is involved. Court noted no legislative intention to include professionals within the Act’s scope. Hence, they proposed reconsidering the decision and referred the matter to the CJI.
