The Supreme Court has ruled that consumer forums can enforce all their orders like civil court decrees, ending an 18-year gap caused by a 2002 amendment. The judgment ensures consumers get real justice and not just “paper victories.”
Delhi Consumer Court orders Flipkart to pay Rs 10K to a customer for harassment after cancelling multiple confirmed orders without reason, rejecting the e-commerce giant’s intermediary defence.
A lawyer has filed a consumer court case against Gucci, alleging that defective shoes caused him to slip and suffer injuries. He claims the luxury brand caused physical harm, mental trauma, and failed in customer service.
A Bengaluru court fined Tonique for charging a customer for a carry bag that had the store’s branding. The court called the act “unprofessional and unfair,” stating that customers should not be made to pay for unsolicited advertising. Tonique was also directed to pay Rs. 5,000 as compensation to the customer.
Today (15th May): The Supreme Court closed the contempt of court case against two NCDRC members in the Ireo Grace Realtech case, despite dissatisfaction with their explanation. The court stressed the importance of obeying orders and urged caution. The case originated from non-bailable warrants issued against Ireo Grace’s directors despite a Supreme Court stay order.
Today (3rd April): The Supreme Court issued a contempt notice to NCDRC members for defying a stay order and issuing Non-Bailable Warrants to a real estate firm. Despite their apology, the Court found their actions to be a mockery of the court and an act of absolute impunity. The seriousness of the situation was emphasized due to the potential impact on individuals’ life and liberty.
On Monday (1st April): The Marco Polo restaurant in Kolkata has been fined for overcharging on beer and water. The District Consumer Disputes Redressal Commission imposed a penalty for violating Maximum Retail Price (MRP) regulations and service charge rules. The complainant was awarded a refund, mental distress compensation, and litigation charges, as the commission ruled in her favor.
