The District Consumer Disputes Redressal Commission (DCDRC) in Dharamshala, Himachal Pradesh recently directed Indian Railway Catering and Tourism Corporation Limited (IRCTC) and its licensed contractor to pay Rs 22,500 to a man for poor facilities at an IRCTC Executive Lounge in New Delhi Railway Station (NDLS).
A Bengaluru consumer court ordered Dilmil Matrimony to pay Rs. 60,000 to Vijaya Kumar for failing to provide a suitable match for his son despite receiving Rs. 30,000. The court found the site did not fulfill its obligations or demonstrate effort in service, constituting unfair trade practices and a breach of consumer trust.
A consumer court in Tamil Nadu ordered OYO and a guest house to pay over Rs.16 lakh in compensation to a man and his sister after failing to provide a room despite advance booking, impacting the sister’s All India Law Entrance Test (AILET) and academic future. The court emphasized the severe consequences of their unfair trade practices.
The Consumer Court in Bengaluru penalized Flipkart for delivering a different product as a replacement, disregarding its argument as a mere intermediary. The court upheld the responsibility of Flipkart in ensuring proper service and product delivery, ordering a refund of approximately Rs.13,799 and additional compensation of Rs.10,000 to the affected customer.
In response to soaring temperatures in Delhi, several High Courts have temporarily exempted lawyers from wearing their traditional robes and coats. This move, prompted by extreme heat, aims to improve working conditions. There is a push for the Supreme Court to implement this relaxation nationwide. The situation underscores the need for adaptive measures in the legal system.
The Hyderabad consumer commission has ruled in favor of a customer, directing Toyota to compensate and refund Rs. 50.57 lakh for an undelivered vehicle, criticizing the company’s failure to address the fraud. This case reflects a broader trend of consumer grievances against automotive manufacturers, as illustrated by similar incidents involving Ducati and Hyundai.
Airbnb and host fined Rs.10,000 for injuring infant in cleaning mishap. District Consumer Disputes Redressal Commission found Airbnb and caretaker negligent. Despite apologies, commission ruled in favor of complainant, ordering Rs. 5,000 compensation and Rs. 5,000 for litigation costs. Incident underscores need for safety measures in short-term rentals.
On Monday (1st April): The Marco Polo restaurant in Kolkata has been fined for overcharging on beer and water. The District Consumer Disputes Redressal Commission imposed a penalty for violating Maximum Retail Price (MRP) regulations and service charge rules. The complainant was awarded a refund, mental distress compensation, and litigation charges, as the commission ruled in her favor.
The District Consumer Disputes Redressal Commission in Central Mumbai has recently fined Flipkart Rs.13,000 for unilaterally canceling an order made by a customer for an iPhone in the case of Akshay Vijay Loke v Ekart Logistics and Another. A Mumbai consumer forum has imposed a significant penalty on Flipkart, the popular e-commerce giant, for unilaterally […]
The Consumer Disputes Redressal Commission fined Flipkart, OnePlus, and a retailer Rs 30,000 for selling a used phone as new. They were also ordered to refund the complainant and pay additional compensation for unfair trade practices and negligence. The Commission criticized their indifference towards customer grievances and instructed them to cease such practices.