The Central Consumer Protection Authority has fined Britannia Rs 1 lakh over its 100% Whole Wheat Bread claim, noting the bread declares 62% wheat flour, and has ordered the advertisements withdrawn.
The Central Consumer Protection Authority has imposed the maximum first-contravention penalty of Rs 10 lakh on the e-commerce platform Xboom for listing and advertising anti-drone systems, drone jammers and GPS jammers, restricted equipment whose possession and use require government licences, without disclosing the licensing regime or the penal consequences of unauthorised use. The Authority held that concealing this attracted the misleading-advertisement and unfair-trade-practice provisions of the Consumer Protection Act, and rejected the platform’s ‘enquiry-based model’ defence.
The Central Consumer Protection Authority imposed a Rs 7 lakh penalty on Vajiram and Ravi IAS Study Centre for allegedly publishing misleading UPSC result advertisements, holding that the institute failed to disclose crucial details about courses attended by successful candidates featured in its promotional campaigns.
Today, On 28th March, The Delhi High Court ruled that service charges on food bills are voluntary and cannot be imposed mandatorily by restaurants. The court emphasized that customers have the right to choose whether to pay the charge. It rejected any practice of forcing diners to bear additional costs. This decision reinforces consumer rights in the hospitality sector.
Ola Electric received a show-cause notice from the Central Consumer Protection Authority (CCPA) on October 7 due to numerous consumer complaints, primarily about service delays and vehicle defects. The company has 15 days to respond and address these grievances, facing heightened scrutiny over its service practices and product reliability.