The Centre told the Delhi High Court it fined Indigo Airlines Rs 22 crore and ordered removal of a senior vice president after mass flight cancellations last December. Indigo furnish Rs 50 crore bank guarantee to DGCA, ensure compliance.
The New Delhi District Consumer Commission ordered Air India to pay Rs 1.5 lakh compensation for service deficiencies on a long-haul international flight. Passengers cited broken seats, faulty entertainment, unhygienic washrooms, substandard food, and unresponsive cabin crew.
