Consumer court slams Ola Electric for charging during warranty period; orders Rs. 20,000 compensation for unfair billing practices. “Warranty isn’t just a word,” rules the Commission.
The Delhi High Court referred a trademark dispute between Kushmanda Power Limited (KPL) and Ola Electric concerning the term “Bharat Cell” to mediation. Both companies lack registered trademarks for “Bharat Cell.” The court believes mediation is appropriate as trademark rights remain unsettled, with the next hearing in August 2025.
Ola Electric received a show-cause notice from the Central Consumer Protection Authority (CCPA) on October 7 due to numerous consumer complaints, primarily about service delays and vehicle defects. The company has 15 days to respond and address these grievances, facing heightened scrutiny over its service practices and product reliability.
