The Supreme Court observed Today (Sept 11) that it was an important issue and posted the matter for hearing on September 18. The Court was hearing a batch of appeals against several decisions of the National Consumer Disputes Redressal Commission (NCDRC), all of which raised a common question of law.
Today, On 21st August, The Supreme Court ruled that asking for physical copies of documents after e-filing undermines the purpose of digital filing. This came up during a case at the National Consumer Disputes Redressal Commission (NCDRC). The court emphasized the need for effective digital filing and urged swift resolution of related issues. The progress in digital filing will be updated at the next hearing.
Today, On 29th July, The Supreme Court upheld the NCDRC’s decision, ordering a builder to refund home buyers for delayed possession of flats. The court increased the interest rate to 12 percent, emphasizing the buyer’s prolonged suffering. The ruling requires the developer to refund the entire amount with 12 percent interest and compensate the buyers within three months.
Today (15th May): The Supreme Court closed the contempt of court case against two NCDRC members in the Ireo Grace Realtech case, despite dissatisfaction with their explanation. The court stressed the importance of obeying orders and urged caution. The case originated from non-bailable warrants issued against Ireo Grace’s directors despite a Supreme Court stay order.
Today (3rd April): The Supreme Court issued a contempt notice to NCDRC members for defying a stay order and issuing Non-Bailable Warrants to a real estate firm. Despite their apology, the Court found their actions to be a mockery of the court and an act of absolute impunity. The seriousness of the situation was emphasized due to the potential impact on individuals’ life and liberty.
Today (22nd April): The Supreme Court set aside the NCDRC’s order involving Yash Raj Films and the song “Jabra Fan.” The dispute arose when a consumer sought compensation for the song’s absence in the movie “Fan.” YRF successfully argued that the consumer did not qualify as a consumer and had publicly disclosed the song’s exclusion before the movie’s release.
Today (12th March): The National Consumer Disputes Redressal Commission (NCDRC) dismissed the Indian government’s complaint against Nestlé India regarding the safety of Maggi noodles. The complaint, filed in 2015, alleged impermissible lead levels and unfair trade practices. However, the NCDRC cited a report from CFTRI confirming permissible lead levels, leading to the complaint’s dismissal.
The NCDRC has introduced a hybrid mode for hearings starting from April 15, allowing both physical appearances and video conferencing. This pilot project aims to streamline dispute resolution and make it more accessible for consumers. The NCDRC has released standard operating procedures to govern virtual proceedings, representing a significant step towards enhancing consumer access to justice.
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