A Bengaluru consumer court ordered Dilmil Matrimony to pay Rs. 60,000 to Vijaya Kumar for failing to provide a suitable match for his son despite receiving Rs. 30,000. The court found the site did not fulfill its obligations or demonstrate effort in service, constituting unfair trade practices and a breach of consumer trust.
A consumer court in Tamil Nadu ordered OYO and a guest house to pay over Rs.16 lakh in compensation to a man and his sister after failing to provide a room despite advance booking, impacting the sister’s All India Law Entrance Test (AILET) and academic future. The court emphasized the severe consequences of their unfair trade practices.
The Consumer Court ruled in favor of a customer in a dispute against Ajio.com, an e-commerce platform, for failing to deliver ordered items, causing mental distress. The court ordered Ajio.com to refund the customer, compensate for distress, and cover litigation expenses, highlighting the importance of customer protection and prompt issue resolution in e-commerce.
A Mumbai woman awarded Rs 2.7 lakh compensation after a chandelier fell during her wedding at JW Marriott, causing distress and injuries. The hotel’s negligence was found to be responsible, leading to a ruling of deficiency in service. Despite an offer of partial refund, legal action resulted in the compensation being granted.
The District Consumer Disputes Redressal Commission in Central Mumbai has recently fined Flipkart Rs.13,000 for unilaterally canceling an order made by a customer for an iPhone in the case of Akshay Vijay Loke v Ekart Logistics and Another. A Mumbai consumer forum has imposed a significant penalty on Flipkart, the popular e-commerce giant, for unilaterally […]