The Uttar Pradesh State Consumer Disputes Redressal Commission ruled that WhatsApp can be sued in Indian consumer courts, as its services impact Indian users. This decision overturned a previous dismissal, affirming that WhatsApp, as a service provider, falls under Indian consumer laws. The commission directed the district forum to register and resolve a complaint from Amitabh Thakur within 90 days.
The Delhi High Court ruled that WhatsApp chats cannot be admitted as evidence in court without proper certification under the Indian Evidence Act. This decision came in the case of Dell International Services India Private Limited v. Adeel Feroze, addressing delays in filing a written statement in a consumer dispute complaint. The ruling highlights the need for certification of electronic evidence and adherence to procedural timelines in consumer disputes.
Today (22nd April): The Supreme Court set aside the NCDRC’s order involving Yash Raj Films and the song “Jabra Fan.” The dispute arose when a consumer sought compensation for the song’s absence in the movie “Fan.” YRF successfully argued that the consumer did not qualify as a consumer and had publicly disclosed the song’s exclusion before the movie’s release.
