“Service Deficiencies and Unfair Practices Turned Sister’s Dream & Hard Work Into a Mirage”: Consumer Court Orders OYO and Guest House to Pay Rs.16 Lakh Compensation

A consumer court in Tamil Nadu ordered OYO and a guest house to pay over Rs.16 lakh in compensation to a man and his sister after failing to provide a room despite advance booking, impacting the sister’s All India Law Entrance Test (AILET) and academic future. The court emphasized the severe consequences of their unfair trade practices.