The legal notice targets not only Diljit Dosanjh but also the event organizer, Saregama Private Limited, the official ticketing partner Zomato, and HDFC Bank, which is accused of breaching consumer trust by not honoring exclusive access promised to cardholders.
New Delhi: On Tuesday (Sept 17, 2024): Diljit Dosanjh’s much-anticipated “Dil-Luminati” concert, is scheduled to take place in New Delhi on October 26, 2024.
A Delhi-based law student issued a legal notice alleging issues with the ticket sales process, raising concerns about the transparency and fairness of the distribution system.
The student, who has expressed frustration over the inability to purchase tickets despite numerous attempts, has brought the matter to the attention of various stakeholders involved in the event.
The legal notice targets not only Diljit Dosanjh but also the event organizer, Saregama Private Limited, the official ticketing partner Zomato, and HDFC Bank, which is accused of breaching consumer trust by not honoring exclusive access promised to cardholders.
The complainant alleges that:
- Ticket Availability: Despite numerous efforts, tickets remained unavailable, suggesting a potential issue with the allocation or sale process.
- Exclusive Access: HDFC Bank cardholders were promised exclusive access to tickets, but this commitment appears to have been undermined or inadequately fulfilled.
- Consumer Trust: The event’s management and partners might have violated consumer trust by failing to deliver on their advertised promises, potentially leading to grievances among fans and cardholders.
Parties Involved
- Diljit Dosanjh: The popular singer and actor, known for his energetic performances and substantial fan following, is at the center of the controversy. The legal notice implicates him in the broader issues related to the event’s organization and ticketing.
- Saregama Private Limited: This company is responsible for organizing the event. As the event’s organizer, it is expected to ensure that all logistical aspects, including ticket sales, are handled transparently and efficiently.
- Zomato: As the official ticketing partner, Zomato is accused of mishandling the ticket distribution process, which has led to the alleged grievances.
- HDFC Bank: The bank is under scrutiny for not delivering on the exclusive access promised to its cardholders, which was a significant part of their promotional strategy.
The legal notice has also been sent to two prominent government bodies:
- Ministry of Electronics and Information Technology (MEITY)
- Ministry of Consumer Affairs
View Complaint Copy
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